Privacy Policy

This Privacy Policy explains how Screen Sugar handles personal data on screensugaraxle.quest in connection with real estate transaction processing, site administration, and related communications.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Office

Contact Information

Privacy email
Telephone
+55 11 96813-2261
Mailing address
Loja 06 - Ipsep, 1260, 51190-730, Recife
Privacy inquiries

How We Use Data

We use personal data to operate the website, process real estate transaction requests, communicate with users, verify information, maintain records, improve performance, detect and prevent fraud or misuse, meet legal obligations, and support internal administration.

Processing is limited to operational, transactional, and compliance-related needs.

Service Providers and Partners

We may share personal data with vendors and other service providers that support hosting, analytics, communications, document handling, transaction processing, security, and similar operational functions. We may also share information with parties involved in a real estate transaction when needed to carry out the requested service or complete the process.

Service providers receive only the information needed to perform their assigned functions.

Depending on your location and the circumstances, you may have rights to access, correct, delete, object to certain processing, or request a copy of your personal data. Some requests may be limited where we must keep information for legal, security, or transaction-related reasons.

Available rights may vary depending on the nature of the data and applicable law.

To submit a privacy request, provide enough information for us to identify the relevant record and understand the scope of the request. We may ask for additional details to verify identity, protect against unauthorized disclosure, and determine whether an exception applies.

We may need information to verify identity before acting on a request.

We retain personal data for the period reasonably necessary to provide the service, complete transactions, maintain business records, resolve disputes, enforce agreements, and meet legal or accounting obligations. When data is no longer needed, we delete it, anonymize it, or restrict it as appropriate.

We keep information only for as long as needed for the stated purpose or legal recordkeeping.

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will apply from its effective date, and we may provide additional notice when a change is material.

We review this policy from time to time and record the effective version on the site.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identifiers and contact details, property and transaction information submitted through forms, account or inquiry details, device and browser data, usage logs, and other information needed to process real estate transactions, respond to requests, maintain records, and support site security.

The categories collected depend on how a visitor uses the site and related services.
02 · Sources

Sources of Data

We receive data directly from users when they complete forms, send inquiries, or provide transaction details. We also collect certain information automatically through the website, such as device data, log data, and cookie-related information. In some cases, we may receive information from service providers, business partners, or other parties involved in a real estate transaction.

Information may come from direct submissions, automated collection, and transaction-related records.
03 · Cookies

Types of Cookies

The site may use essential cookies needed for operation and security, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies based on function and duration.
04 · Controls

Cookie Controls

Users can usually control cookies through their browser settings and, where available, site-level preferences. Disabling some cookies may affect site functions, saved preferences, or the ability to complete certain actions. We do not rely on cookie controls to replace required legal or security processing.

Browser settings and related tools can limit or remove non-essential cookies.